Frequently Asked Questions

What is contained in a CycleVIN Motorcycle History Report?

We include Real Time DMV data including the history of the vehicle, such as where and when it was titled, any reported maintenance that has been performed, the manufacturer’s specifications, lien history, NHTSA recall information, theft history, rebuilt titles, odometer info including rollback, towing and impound history, insurance total loss and all accident, salvage, and auction sales history.

NOTE: CycleVIN does NOT provide personal owner information such as name, address, or any other personal identifying information of previous motorcycle owners. This is against Federal privacy laws and CycleVIN, nor any other VIN Check Service, can legally provide this information

For a sample of what the Motorcycle History Report will contain, please see our sample report.

When is a good time to purchase a CycleVIN Motorcycle History Report?

Most of our customers purchase our vehicle history reports when they are in the process of buying or selling a used bike. Whether you are buying from a private seller, a dealership, or any other method, it is highly important to purchase a bike history report to know that you are not buying a damaged or stolen motor cycle.

There is no bad time to purchase a VIN check report, and the report is emailed to you for permanent storage. It never expires once downloaded, but as the vehicle accumulates more history, the report will not be automatically updated.

Protect your investment before you purchase a Motorcycle

What does it mean when I see the message “No VIN Records Found”?

While we attempt to include every vehicle in our database, we rely on the information from our partners to provide you a report. In some cases, we will not yet have your vehicle in our database. Please check back every 30 days to see if the vehicle has been added to the database.

How is my Motorcycle History Check delivered to me when I purchase?

The report will be delivered in PDF format, which makes it easy to store on your computer, email, or print at your convenience. You can download the report immediately after purchase and a link to download the report will also be sent.

We do not force our customers to create an account or log in when purchasing, so your report must be printed, saved, or emailed when you purchase. This way you can keep the VIN report for as long as you would like. The Report will be available to download in our system for 60 days from the date of purchase, so you can also send it to potential buyers to show them the history of the vehicle.

How do I get in touch with Customer Service?

We are a web-based company that is dedicated to fast, friendly customer service and we guarantee to respond to all inquiries within 1-2 hours during normal business hours. CLICK HERE to contact us.